More time for members.
More trade opportunities.
NexTrade360 brings member service, brokering, billing, and tax reporting into one platform. Now, our bridge to ChatGPT helps your team use current exchange information to find relevant opportunities and prepare follow-up—so brokers can focus on the relationships that make trade happen.
Recognized in the industry and trusted by
and 40+ barter exchanges across the U.S. and Canada
Put AI to work for your exchange
Less time on research. More time for members.
Our bridge connects ChatGPT to current information from your NexTrade360 exchange. Ask questions in plain language, explore trading opportunities, and turn useful findings into follow- up. It’s practical help for your team—not a replacement for the relationships that make trade happen.
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Start with a question
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You don’t need to know which report to run. Ask about member activity, spending patterns, or prospecting priorities. Explore the findings, ask follow-up questions, and return to a useful conversation to refresh it with current information.
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Find reasons to reconnect
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Identify dormant members who have trade to spend, suggest services for a member’s changing needs, or find alternatives when a seller leaves. Give brokers relevant ideas to review before they pick up the phone.
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Turn insight into follow-up
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Create tasks and notes in NexTrade360 from the conversation, with useful details ready for your team. Spend less time copying information between tools and more time following through with members.
Available to NexTrade360 clients by activation. Initial access is for managers and administrators, within their existing permissions. Already a client? Contact us to get connected.
Built for exchange operations
One platform for members, brokers, compliance, and growth
Replace patchwork workflows with a connected operating environment for onboarding, member service, marketplace activity, billing, reporting, and tax compliance.
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Responsive support by phone and email.
- Get the confidence of knowing that you can always reach us when you need help. We are here for you.
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Modern Neo member experience.
- Give members a faster, more intuitive way to find trading partners, publish offers, transact, view statements, and make payments.
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Branded mobile apps for Apple and Android.
- Give your members the convenience of a mobile app that they can use to manage their account and make sales and purchases on the go.
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Virtual membership cards and scan-to-pay.
- Put away the plastic cards and card terminals. Your members can now use their phone to make purchases at your members' locations.
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Text messaging and email marketing.
- Reach the right members at the right time. Send out newsletters, promote offers, events and more.
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Prospect and onboarding workflows.
- Track prospects from first contact through signup, including web leads, staff follow-up, tax details, signed documents, and launch readiness.
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Better-equipped brokers. Stronger relationships.
- Keep member contacts, needs, notes, and follow-up together. Use the bridge to ChatGPT to explore spending ideas and create tasks and notes. AI helps with the preparation. Your brokers review the findings and make the call.
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Showroom and inventory management.
- Organize your showroom and inventory, process online order pickups, check out in-person buyers faster with a point-of-sale scan tool.
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Paperless gift cards and certificates.
- Sell gift cards and certificates online without extra admin overhead. Your members can use them personally or as incentives for employees and customers.
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Start with the question—not the report.
- Use built-in reports and Excel exports, or ask ChatGPT to analyze current exchange information through the bridge. Activation is required. Initial access is for managers and administrators, within their existing permissions.
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Fully automated billing and collections.
- Save time and money by automating your billing and collections. Our software will do the work for you, so you can focus on growing your business.
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Built-in tax compliance support.
- Check member tax information, support TIN cleanup, prepare 1099-B forms, and retain records without manual spreadsheet work.
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Security and Database backups.
- Your data is safe with us. We use the latest security technology to protect your data and make sure that it's always available to you. Each customer gets a dedicated backup portal that provides access to their daily data backups 24/7.
Concerned about switching?
A guided migration that lowers switching risk
We structure migration before go-live, bring your data into a sandbox environment, train your team at a comfortable pace, and help staff build confidence before the final switch.
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Data migration
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We'll analyze your data to preserve as much of it as possible and migrate it to our platform. Typically, we can bring over your member accounts, transactions, statements, inventory, listings with descriptions and pictures, and more.
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Training
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We start off by training your staff on the basics with a series of video tutorials. Then we'll schedule a series of live training sessions to go over the details and answer any questions.
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Planned go-live
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Once your staff is trained and your setup is ready, we'll schedule the final migration and support the move into live operations.
A reliable partner
A long-term partner for established barter exchanges
Since our first barter exchange customer joined us in 2007, we've
been on a continuous journey of learning from the industry and
refining our platform to be tailored to meet diverse client needs.
In 2011, we proudly participated in our inaugural IRTA convention,
marking a significant milestone in our journey. In 2022, we were
honored to receive the esteemed "Legends of Barter" award
from IRTA. This recognition is a testament to the collaborative
effort between our dedicated team and our invaluable customers.
Their insights have played a pivotal role in shaping our software
into its current state. We are now inviting you to join us on this
journey to make the barter industry even better. You'll be in a
good company, just ask our customers.
Bring us a question from your exchange.
Tell us where member service, research, or follow-up takes more time than it should. We’ll show how NexTrade360 can help your team. Already a client? Contact us to activate the bridge.