Now available: ChatGPT integration Ask questions about your exchange, explore trading opportunities, and create follow-up tasks and notes with our new bridge to ChatGPT.

More time for members.
More trade opportunities.

NexTrade360 brings member service, brokering, billing, and tax reporting into one platform. Now, our bridge to ChatGPT helps your team use current exchange information to find relevant opportunities and prepare follow-up—so brokers can focus on the relationships that make trade happen.

Schedule a discovery call

See what changes for your exchange

Recognized in the industry and trusted by and 40+ barter exchanges across the U.S. and Canada

Put AI to work for your exchange

Less time on research. More time for members.

Our bridge connects ChatGPT to current information from your NexTrade360 exchange. Ask questions in plain language, explore trading opportunities, and turn useful findings into follow- up. It’s practical help for your team—not a replacement for the relationships that make trade happen.

Start with a question: You don’t need to know which report to run. Ask about member activity, spending patterns, or prospecting priorities. Explore the findings, ask follow-up questions, and return to a useful conversation to refresh it with current information.
Find reasons to reconnect: Identify dormant members who have trade to spend, suggest services for a member’s changing needs, or find alternatives when a seller leaves. Give brokers relevant ideas to review before they pick up the phone.
Turn insight into follow-up: Create tasks and notes in NexTrade360 from the conversation, with useful details ready for your team. Spend less time copying information between tools and more time following through with members.

Built for exchange operations

One platform for members, brokers, compliance, and growth

Replace patchwork workflows with a connected operating environment for onboarding, member service, marketplace activity, billing, reporting, and tax compliance.

Make trading easier for members.: Give members a modern, intuitive way to find trading partners, publish offers, transact, view statements, and make payments through Neo.
Keep brokers focused on relationships.: Bring member history, needs, notes, and follow-up tasks together so brokers can prepare for conversations and keep next steps organized.
Spend less time on billing and collections.: Automate routine billing and collection workflows so your team has more time for member service and brokering.
Simplify tax reporting and recordkeeping.: Get built-in support for U.S. tax-information checks, TIN cleanup, 1099-B preparation and filing, and long-term record retention.
Follow through from prospect to member.: Track prospects from first contact through signup, with staff follow-up, documents, and onboarding steps in one connected workflow.
See where your exchange needs attention.: Use built-in reporting to review trading activity, member engagement, and operational trends—and guide your team’s next steps.

Keep members connected

More ways to keep members trading

Support member activity with tools for mobile access, promotion, and everyday sales.

Mobile access and payments

Give members a branded app for account access, sales, purchases, and a virtual membership card.

Add scan-to-pay options for in-person trading.

Member communications

Promote offers, share exchange news, and publicize events through text messaging and email marketing.

Showroom sales and gift certificates

Manage showroom inventory and coordinate online order pickups. Let members buy paperless gift cards and certificates online.

Support in-person purchases with additional in-person and phone-order processing screens.

Concerned about switching?

A guided migration that lowers switching risk

We structure migration before go-live, bring your data into a sandbox environment, train your team at a comfortable pace, and help staff build confidence before the final switch.

Data migration: We'll analyze your data to preserve as much of it as possible and migrate it to our platform. Typically, we can bring over your member accounts, transactions, statements, inventory, listings with descriptions and pictures, and more.
Training: We start off by training your staff on the basics with a series of video tutorials. Then we'll schedule a series of live training sessions to go over the details and answer any questions.
Planned go-live: Once your staff is trained and your setup is ready, we'll schedule the final migration and support the move into live operations.

A reliable partner

A long-term partner for established barter exchanges

Since our first barter exchange customer joined us in 2007, we've been on a continuous journey of learning from the industry and refining our platform to be tailored to meet diverse client needs. In 2011, we proudly participated in our inaugural IRTA convention, marking a significant milestone in our journey. In 2022, we were honored to receive the esteemed "Legends of Barter" award from IRTA. This recognition is a testament to the collaborative effort between our dedicated team and our invaluable customers. Their insights have played a pivotal role in shaping our software into its current state. We are now inviting you to join us on this journey to make the barter industry even better. You'll be in a good company, just ask our customers.

Support continues after go-live, with phone assistance during business hours, an online help desk, and tutorial videos for your team. Hosting and daily off-site backups are included.

Bring us a question from your exchange.

Tell us where member service, research, or follow-up takes more time than it should. We’ll show how NexTrade360 can help your team. Already a client? Contact us to activate the bridge.